Welcome, Guest

Gourmet Art Studio Frequently Asked Questions

Does Jurate Accept Commission Works?
Yes, Jurate accepts commission projects throughout the year as her schedule permits. Commission projects are created on a first come first serve basis. To be added to the commission waiting list please e-mail or phone into the studio at 614-588-5573 ( 8am-5pm EST.)
 

How much is my shipping?
We pay for your shipping! Shipping and handling on all retail purchases throughout gourmetartstudio.com is FREE in US (for a limited time!). During the checkout process you will see your shipping fees reflect the 0.00 charge. S/H is currently free, but this offer may be ended at any time.
 

How do I return an item?
Please contact us for more information on returning an item – phone#1-614-588-5573( 8am-5pm EST.). Thank you.

When will my order ship?
You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. We ship out two to three days a week and try to ship out all orders within 3 business days of receiving payment. If you have any questions at all do not hesitate to call 614-588-5573 ( 8am-5pm EST.).

 

International Shipping

Do you ship to my country?
Yes! We ship worldwide. All original paintings are shipped internationally for a fee (shipping costs will vary depending on destination and dimentional weight) (Please note: We do not ship any work international larger than 48" x 48" stretched).  If you have any questions or encounter any challenges while ordering please phone into 614-588-5573 ( 8am-5pm EST.)
 

What are my payment choices?
We accept Visa, MasterCard, American Express through Paypal online payment system at www.Paypal.com. Please note that we will not ship your order until we receive payment from you and your payment clears.

 

Policies: Store, Return & Privacy Policies

Store & Return Policies
With the exceptions of works damaged during shipment, or if there is an error in the store listing, all sales are final. COLORS & SIZE: We do not accept returns on original art because the color or the size doesn't work for you once you receive it. Each computer monitor can show colors differently. If you have any questions about colors in any of the original paintings throughout the site it is your responsibility to ask any and all questions before purchasing. You can call into the studio anytime 614-588-5573 ( 8am-5pm EST.) with any questions and we will do our very best to assist you.

The measurements of each original are clearly stated in that item's product description. Please measure the wall area before purchasing. We suggest using painters tape to mark the works dimensions onto your wall to get an accurate display of the size of the work. Returns are not accepted because the size does not work for you once you receive the work. It is your responsibility to measure your space before purchasing.

DAMAGE DURING SHIPMENT: All works are professionally packaged with the utmost care. All of our works are shipped fully insured. If a work is damaged during shipment and the box shows any sign of damage when the carrier delivers it - REFUSE the package and make sure that the driver notes any and all damage to the package. Your money will be refunded in full when any damage occurs during shipping. If the box does not appear to be damaged, but you open your work and it appears that it has been dropped, dented, or any damage whatsoever, your work is fully insured and you will receive a 100% money back refund.
 

I have a question on my charges.
You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact us for further assistance.
 

When will my credit appear on my account?
Credits usually take 7-10 business days from the time we receive your item(s).
 

When will my credit card be charged?
Your credit card will be charged within 24 hours prior to shipment of your item(s).
 

How do I contact you?
www.gourmetartstudio.com
E-mail: jurate@gourmetartstudio
Phone: 1-614-588-5573 ( 8am-5pm EST.)

We respond to all business emails within 24 hours. If you do not receive a response within 1 business day it is highly likely that e-mail delivery errors delivered our e-mail to your junk/spam folder. Please check your spam/junk folder. If for some reason you do not receive a reply from us please phone into our studio for immediate assistance.

 

Gourmet Art Studio
Wholesale Art Dealer Program

Gourmet art studio is the wholesale art source of Jurate's fine art. Approved Jurate authorized dealers receive wholesale purchasing rights to Jurate's original art. No art project is too large or too small. Set up your wholesale art trade account today phone 1-614-588-5573 ( 8am-5pm EST.) or apply online below.
Please note: To apply for a Jurate Wholesale Art trade account your business must be categorized as one of the following to apply: Art Gallery, Art Dealer/Consultant, Interior Design Firm, Architects, Developers, Furniture Showroom, Art Museum or any other qualified business in the art/trade industry. You can set up a trade account online or offline. Offline you can set up your wholesale fine art trade account by phoning into the studio.

All Jurate wholesale art accounts are reviewed within 48 hours. Should you encounter any errors while registering please do not hesitate to contact us.

CONTACT INFO:
Gourmet Art Studio
Jurate Phillips
Phone# 1-614-588-5573 ( 8am-5pm EST.)
jurate@gourmetartstudio.com
Best Wishes!

 

Privacy Policy

What information do we collect?
· We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
· When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
 

How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks provided by PayPal.

Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Gourmet Art Studio. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on April 21, 2009.

Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
 

Your consent
By using our site, you consent to our privacy policy.

 

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Gourmet Art Studio. The collective work includes works that are licensed to Gourmet Art Studio. Copyright 2009, Gourmet Art Studio. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Gourmet Art Studio or purchasing Gourmet Art Studio products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Gourmet Art Studio or to purchase Gourmet Art Studio products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Gourmet Art Studio. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Gourmet Art Studio disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Gourmet Art Studio does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Gourmet Art Studio does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Gourmet Art Studio shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Gourmet Art Studio has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Gourmet Art Studio product is mistakenly listed at an incorrect price, Gourmet Art Studio reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Gourmet Art Studio reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Gourmet Art Studio shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Gourmet Art Studio without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Gourmet Art Studio may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Gourmet Art Studio.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Gourmet Art Studio or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Gourmet Art Studio does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Gourmet Art Studio is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Gourmet Art Studio reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Gourmet Art Studio in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless Gourmet Art Studio, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Gourmet Art Studio may link to sites operated by third parties. However, even if the third party is affiliated with Gourmet Art Studio, Gourmet Art Studio has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Gourmet Art Studio. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Gourmet Art Studio seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).